01 / Service
Customer Service
Face-to-face + multicultural handling, inquiries, complaints, service recovery.
Badal Dubey • Portfolio
a 1-second experience awaits
BADALDUBEY
Customer service, sales & operations — honest, detailed work with dependable team support.
Customer ServiceSalesOperationsDigital Support
03+
Years frontline experience
05
Live websites shipped
05
Languages / EN HI MR BH AR
06
Core specializations
Customer Service ✦Retail Sales ✦POS Accuracy ✦Inventory ✦Digital Visibility ✦B2B Outreach ✦Customer Service ✦Retail Sales ✦POS Accuracy ✦Inventory ✦Digital Visibility ✦B2B Outreach ✦
01///
Honest work, in detail
Adaptable across counters, floors, forecourts and screens.
Adaptable customer service, sales and operations professional based in India, with experience across quick-service, cinema and fuel operations. Skilled in customer handling, sales processing, cash accuracy, inventory support, digital tools and practical problem-solving. Also supports small businesses with online visibility. Known for honest, detailed work and dependable team support.
SERVICE LAW #1
Greet fast, listen fully, solve on the spot — then record it cleanly.
SALES LAW #2
Process accurately, upsell honestly, keep the queue moving and the cash tally exact.
OPS LAW #3
Inventory, safety and paperwork done daily — no backlog, no surprises.
02///
What I do best
Six sharp edges — from counter to cloud.
02 / Sales
Retail & Ground Sales
Concession + fuel + QSR sales, upselling, order processing, closing.
03 / Accuracy
POS & Cash Handling
Accurate POS, cash tally, daily records, zero-shortage discipline.
04 / Ops
Inventory Support
Stock checks, refill coordination, wastage control, daily ops flow.
05 / Systems
Operational Records
MS Office, Excel sheets, documentation, safety procedures.
06 / Digital
Digital Visibility
Listings, Canva content, AI-assisted workflows, B2B outreach.
Mahalaxmi.beauty — Live ✦Suria Integriti — Malaysia ✦PromptVault AI — Vibe Coders ✦SBMC — Social Branding ✦Jai Jagannath — Contractor ✦Mahalaxmi.beauty — Live ✦Suria Integriti — Malaysia ✦PromptVault AI — Vibe Coders ✦SBMC — Social Branding ✦Jai Jagannath — Contractor ✦
03///
Selected builds
Three live sites — parlour lead-gen, client service business, and a tool for vibe coders.
Local Business Website / Lead Gen2025—Live
Mahalaxmi Beauty Parlour
Personal project for a ladies salon in Prayagraj: services + gallery + local SEO area pages, free-callback lead magnet and one-tap WhatsApp booking.
Next.jsWhatsApp BookingLead MagnetLocal SEO
Client Website / Malaysia2025—Live
Suria Integriti — Cleaning
Service-business site for a Malaysian cleaning company: quote builder, before/after flow, Penang + Selangor locations, WhatsApp enquiry routing.
Next.jsQuote BuilderWhatsAppVercel
Web App / AI Tooling2025—Live
PromptVault AI — Vibe Coders
Website for vibe coders: prompt packs library with free prompts discovery, built for fast reuse and sharing.
Next.jsPrompt PacksVercel
Personal Project / Local Growth2026—Live
SBMC — Social Branding Mgmt
Social Branding Management Company: giving small businesses a social presence through problem-first growth services — Instagram makeovers, Google Business fixes, WhatsApp setups and landing pages — with a free business-check lead magnet and WhatsApp enquiry flow.
Next.jsLead MagnetWhatsAppEN + Hindi
Personal Brand / Social Media2026—Live
Jai Jagannath Contractor
Growing the personal brand of a Prayagraj contractor: story-driven site with services, selected works and one-tap site-visit booking — plus end-to-end social media management for the brand.
Next.jsPersonal BrandingSocial MediaWhatsApp
04///
Where I've worked
Counters, cinemas, forecourts and freelance screens.
Jul 2024 — Present
Shift Manager
Kudu• Dammam, Saudi Arabia
- Handle customer inquiries, sales transactions and service needs in a fast-paced, multicultural environment.
- Support POS processing, cash accuracy, inventory records and daily coordination to maintain smooth operations.
Ongoing
Freelance Digital Visibility Support
Remote• Remote / Ongoing
- Help small businesses improve online visibility through business listings, clear customer information and practical digital support.
- Create and improve basic online content using Canva, office tools and AI-assisted workflows.
Jul 2022 — Jul 2023
Entertainment Service Provider (ESP)
PVR Cinemas• India
Best Concession Handling
- Delivered face-to-face customer service and supported concession sales, order processing and accurate daily records.
- Recognized for dependable service and effective performance during high-pressure periods.
Aug 2020 — Feb 2021
Filler / Operations Support
HPCL• India
- Performed fuel filling and frontline operational support while following safety, documentation and customer-service procedures.
05///
Study & stack
Study on one side — the highlighted stack on the other.
Study
- Bachelor of Science (BSc)BBS Degree College Barna, Pratapgarh2024 — 71%
- Diploma in Computer Applications (DCA)Computer Applications2020
- Basics of NetworkingAdditional TrainingCertified
My stack
Tools I run daily
WordExcelPowerPointEmailPOSCRMInventory ToolsCanvaAI ToolsBasic AccountingAutomationBasic Networking
Work strengths
Problem SolvingFast ThinkerAI Utilizing SpecialistOrganizational FlowSpeed Work with AccuracyDesigning & DevelopingFast Learner
Canva layouts, Excel sheets, CRM entries, AI-assisted drafts — practical, fast, clean. Speed with accuracy, organized flow, fast learning.
Languages
English
professional
Hindi
professional
Marathi
professional
Bhojpuri
professional
Arabic
basic
Multicultural floors feel like home.